Got Questions?
Smartwatch Frequently Asked Questions
Quick answers about AMOLED displays, Bluetooth calling, Bangla support, and open-box COD delivery.
Are your Smart Watches 100% authentic with verified specifications?
Yes, absolutely. We source all our smartwatches directly from certified brand distributors and authorized manufacturers. Every model undergoes testing for display technology (AMOLED/IPS), Bluetooth calling mic/speaker clarity, sensor response, and battery capacity. We provide a 100% authenticity guarantee.
Do your smartwatches support Bangla font notifications and caller name?
Yes! Our flagship calling and AMOLED smartwatch lineups feature native Bengali (Bangla) Unicode font support. You can read Bangla SMS, WhatsApp messages, and notifications without broken letters or question mark glitches.
Can I connect the watch to both Android phones and iPhones?
Yes, all our smartwatches are fully compatible with Android (version 5.0+) and iOS / iPhone (iOS 9.0+). You simply install the official companion app (e.g. Da Fit, FitCloudPro, or Wearfit Pro) from the Google Play Store or Apple App Store and connect via Bluetooth in under two minutes.
How long does the smartwatch battery last on a single charge?
Under normal everyday usage (health tracking, step counting, and app notifications), our watches deliver 5 to 7 days of continuous runtime. With heavy Bluetooth calling or Always-On Display (AOD) enabled, battery runtime is typically 2 to 3 days. Magnetic quick chargers are included in every box.
Do you offer Cash on Delivery (COD) across all 64 districts in Bangladesh?
Yes! We provide nationwide Cash on Delivery across all 64 districts and upazilas in Bangladesh. You pay the courier rider in cash only when your watch arrives at your doorstep.
Can I open and inspect the watch parcel before paying the courier?
Yes! We support open-box inspection. You can verify the product box, watch model, and physical integrity in front of the delivery rider before handing over the cash payment.
What are your delivery charges and shipping times?
Delivery inside Dhaka is ৳80 (24–48 hours) and outside Dhaka is ৳130 (2–4 business days via Steadfast/RedX). Orders of ৳2,500 or more qualify for automated FREE shipping anywhere in Bangladesh.
What is your warranty and replacement policy?
We offer an instant 7-day replacement warranty for any hardware defect, sensor malfunction, or factory issue. Just contact our support team via WhatsApp with your order number and short video of the issue for immediate replacement.
Need Help Choosing a Smart Watch?
Our smartwatch tech specialists are available 7 days a week to recommend the best watch for your phone, wrist size, and budget.